For All-Indonesia Area (outside Jakarta) Shipping Charges will be confirmed by email, or check TIKI (www.tiki-online.com/tardom.asp) for an estimation of Shipping Charges.
Shipping & Returns
Once your order has been placed, we will check our large inventory for the availability of the order within 24 hours. We will then send you an email to confirm the details of the order summary and the amount that you have ordered. Once your order is ready & we had received the payment proof, we will send you an email to confirm that the desired consignments are ready to ship.
If the book ordered is out of stock, it will take a few weeks to before the consignment is ready to ship to you, depending on the original location:
Singapore: 6-8 weeks after confirmation and Down Payment transfer.
UK: 10-12 weeks after confirmation and Down Payment transfer.
New orders will be processed upon receipt of a non-refundable 50% down payment and signed Order Form (Proforma Invoice). We will notify you of the estimated consignment arrival date. No consignment will be shipped to you before all payments are complete. Order Forms will be faxed on request.
Return Policy
Sales on textbooks are final and non-refundable.
Shipping and handling charges are non- refundable.
Exchange Policy
Once a product has been sold, it cannot be exchanged.
Pricing Policy
Mentari Books reserves the right to make adjustment to any published price of any product due to input error, product discontinuation, and stock clearance, under the instruction of manufacturers and distributors, and errors in advertising.
